Shipping policy

Shipping Policy

At UNFIND, every order is thoughtfully prepared and shipped with care. We aim to provide a smooth and transparent delivery experience for all our customers.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Please note:

  • Orders are not processed on Sundays or public holidays.

  • During high-demand periods, launches, or sales events, processing times may be slightly longer.

Once your order is processed and dispatched, you will receive a shipping confirmation along with tracking details.

Shipping & Delivery Time

Estimated delivery times:

Processing Time

1–2 Business Days

Shipping Time

2–6 Business Days

Total Delivery Time

3–8 Business Days

Delivery timelines may vary depending on:

  • Delivery location

  • Courier partner availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any free shipping promotions will be clearly mentioned on our website.

Order Tracking

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable).

You can track your order status anytime using the tracking information provided.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Weather disruptions

  • Transportation issues

  • High shipping volumes

  • Regional restrictions

  • Courier operational delays

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

UNFIND is not responsible for delays or failed deliveries caused by:

  • Incorrect address details

  • Incomplete address information

  • Incorrect phone number

  • Unavailability of the recipient

If you notice an error in your shipping details, please contact us as soon as possible.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Refused delivery

the order may be returned to us.

Additional shipping charges may apply for re-dispatching returned orders.

Lost or Damaged Packages

If your order is lost during transit or arrives damaged, please contact us within 7 days of the delivery date.

Our team will investigate the issue and provide an appropriate resolution, which may include:

  • Replacement of the product

  • Refund of the order amount

subject to verification.

Need Help?

If you have any questions regarding shipping or delivery, please contact us:

Email: bigrockcontent@gmail.com

Instagram: @unfindofficial

Response Time: Within 24–48 business hours

Thank you for choosing UNFIND.

Wear Yourself.